NYCoS AmbITion Approach Case Study
By Peter Muir
13 June 2013
A short video about what NYCoS learned while undertaking their Make:IT:Happen funded AmbITion Approach digital development journey
Client Relationship Management
Cove Park: case study in digital development
By Hannah Rudman
3 October 2012
Remotely locatedScottish artists’ residency centre Cove Park describe the digital developments they implemented following their undertaking of the AmbITion Approach. They reflect on the outputs, benefits, and impacts: for the organisation’s operations, audiences and alumni, and stakeholders. Hannah Rudman, AmbITion Scotland Lead Consultant, worked with them and reports.
You too can Make:IT:Happen!
By Hannah Rudman
4 July 2012
This is Lesley Anne Rose, Creative Producer of Stellar Quines who, following their AmbITion Scotland experience have really made IT happen for their theatre company by grasping the opportunities afforded by digital technologies. The picture also shows Hamish Allison, Managing Director at Freakworks at the Freakworks Studios in Edinburgh with whom Stellar Quines are working [...]
Ticketing and Technology – the developments of 2011
By Hannah Rudman
20 January 2012
Arts Professional published their 2011 Ticketing & Technology Supplement, featuring an overview of the landscape from AmbITion consultant Roger Tomlinson and a guide to working with web developers by Beth Aplin. Worth checking out if you’re involved with your cultural organisation’s sales and box office functions for the details. If you’re a director or CEO, the guide [...]
How To… Implement CRM
By AmbITion
29 January 2011
How To…A guide to deploying CRM in your organisation: CRM requires an organisation-wide strategy to be effective, so this Guide needs to be considered at Board and senior management policy level, as well as by all staff in customer-facing roles. CRM involves all the “touch-points” when the organisation relates to people, and needs to be understood and applied through all elements of the “customer experience”.
Interim Mini Case Study: Citizens Theatre
By AmbITion
18 October 2010
Alison Martin and Helen Black of Citizens Theatre talk cross organisational digital development with Hannah Rudman. Roger Tomlinson was their specialist advisor and and will be doing a webinar on CRM: Making IT work for you on 18th November.
Roadshow East (Dundee) Case Study: Clive Gillman, DCA
By AmbITion
24 May 2010
Videos: Clive Gillman presents a digital development case study of Dundee Contemporary Arts at the AmbITion Scotland Roadshow East in Dundee, 06.05.10.
Roadshow East (Dundee) Case Study: David Stark, RSNO
By AmbITion
24 May 2010
Video: David Stark presents a case study of the RSNO’s digital development at the AmbITion Scotland Roadshow East in Dundee, 06.05.10
Getting Digital Webinar 3: Tracking Impact – David Sim, 4TM, 22.04.10
By AmbITion
24 May 2010
Video: This webinar masterclass looks at how people successfully track the impact of digital communication and social media, and how a social media strategy can be made manageable, and what benefits that all has for an organisation. David highlights some good and bad practices, then shows some tools that will help you track and measure your online impact.
