By Ashley Smith Hammond
1 August 2013
Scotland’s arts, culture and heritage organisations today received more than £91,000 in 14 separate National Lottery funding awards awarded by AmbITion Scotland that will enable recipients to access and make the most of the opportunities presented by digital technologies.
By Peter Muir
13 June 2013
A short video about what NYCoS learned while undertaking their Make:IT:Happen funded AmbITion Approach digital development journey
By Hannah Rudman
20 January 2012
Arts Professional published their 2011 Ticketing & Technology Supplement, featuring an overview of the landscape from AmbITion consultant Roger Tomlinson and a guide to working with web developers by Beth Aplin. Worth checking out if you’re involved with your cultural organisation’s sales and box office functions for the details. If you’re a director or CEO, the guide [...]
29 January 2011
How To…A guide to deploying CRM in your organisation: CRM requires an organisation-wide strategy to be effective, so this Guide needs to be considered at Board and senior management policy level, as well as by all staff in customer-facing roles. CRM involves all the “touch-points” when the organisation relates to people, and needs to be understood and applied through all elements of the “customer experience”.